Compassionate care, dedicated to you
We prioritize our customers' needs by offering unwavering support and compassionate service throughout their entire journey. From 24/7 medical helpline assistance to our comprehensive system, we ensure that all users receive the highest levels of care, allowing you to focus on what truly matters—your people.
OUR JOURNEY
Milestones of our 30+ years journey
1996
Mayfair opened office in Mumbai, India.
Started working with Lloyds of London.
2000
Opening of office in Bangalore, India
2008
- Official launch of international healthcare operations in Bangalore
- Mayfair launches in Singapore
2011
Mayfair opens offices in Australia
2012
Mayfair launches operations in the Philippines
2013
Bangalore office moves to Electronic city and becomes 24x7
2014
Mayfair launches first Seafarer product
2015
Mayfair expands cooperation with Indian insurers.
2017
Mayfair formally exits the consulting business and invests its full energy into international healthcare benefits administration.
2019
ISO certification
2022
- Mayfair presence in Malaysia, Indonesia and Thailand
- Mayfair enters exciting partnership agreement with Medi Assist
2024
- Mayfair opens office in Florida, USA
Our Vision
To be the global leader in health benefits administration. We aspire to set the gold standard in member experience, ensuring every member receives timely and compassionate care, anytime, anywhere.
WHY MAYFAIR?
Expertise with compassion
Tailored solutions
When a customisable technology platform meets a team that are experts in global care... the outcomes are as unique as the challenges.
Local solutions with a global structure
Care is effective and efficient when it's local and supported by global resources. We are a diverse team located in different parts of the world. Respect and cultural sensitivity are crucial components of our service delivery goals.
Data-driven insights elevated with human expertise
Our platform gives you real-time insights that can be drilled down to the atomic level. Harness new opportunities when our data-backed revelations are sharpened with insights from our team.
Leadership at Mayfair: Guiding global health initiatives
Nikhil Chopra is the Chief Executive Officer of Mayfair We Care. With extensive experience in health benefits administration, business growth and healthcare technology, he brings a strong understanding of the evolving needs of insurers, corporates and members across markets.
Prior to this role, Nikhil served as Chief Business Officer and Whole-Time Director at Medi Assist, where he led growth and revenue strategy across established and emerging businesses. Since joining Medi Assist in 2016, he has played a key role in building scalable health-benefits solutions, strengthening strategic partnerships and advancing technology-enabled healthcare access.
Before joining Medi Assist, Nikhil was associated with IndusAge Advisors Limited and IndusAge Management Services Private Limited, where he gained experience across business advisory and management services. He holds a Bachelor of Commerce (Honours) degree from Osmania University and has completed the Accelerated Sales Force Performance programme at the Indian School of Business.
OUR TEAMS
They make it happen!
Our team is our greatest strength.
Words of appreciation
Celebrating the love and support of our extended family, not just clients!